Online Enrolment

Online enrolment

If any of the following apply to you, do not enrol online. Instead call 01344 868600

  • if you have not been resident in the UK or EU for the past three years
  • if you have special requirements such as learning difficulties or disabilities
  • if you want to enrol after a course has started
  • if the course has specific entry requirements
  • if you are buying the course as a gift for someone else

Calling us means you will be put on the right course and pay the right amount.

If you continue to enrol online you:

  • agree to pay the full course fee as shown 
  • understand that you are not entitled to any discounts after you've enrolled under any circumstances
  • have read our fees and refunds policy and agree to it

Online transactions

Bracknell & Wokingham College reserves the right to vary fees and the prices of any goods or services listed without notice.

All registrations and orders for goods or services are subject to availability. Bracknell & Wokingham College reserves the right to refuse to accept any registration and to refuse to supply any goods or services to any individual.

This website uses encryption security software in areas where online payment details are accepted.

However, Bracknell & Wokingham College cannot guarantee the security of information and payments transmitted via this website. Any loss incurred or sustained by any person who transmits information by means of email or other internet links shall be borne solely and exclusively by that person.

Under no circumstances shall any such loss in whole or part be borne by Bracknell & Wokingham College.

Cancellations and refunds

Bracknell & Wokingham College receives income from a combination of Skills Funding Agency funding and tuition fees. The course offer is carefully planned according to the total income expected. Therefore once a place on a course has been purchased a refund will only be made in line with this policy.

All requests for refunds should be forwarded in writing to the Student Services Manager, Bracknell & Wokingham College, Church Road, Bracknell, RG12 1DJ or by email study@bracknell.ac.uk

Student Request

If a request is made in writing to withdraw from a course more than 4 weeks before the course starts the student will receive a refund of the course fee less an administration fee. This fee is 10% with a minimum charge of £10 and a maximum of £250 per refunded course, covering administration costs and the loss of potential income to the college. Examination fees are non-refundable.

Cancelled Courses

If we have to cancel a course and cannot offer a suitable alternative you will receive a full refund.

Single Session Cancellation

Where a single session is cancelled the college will either make up the lost session or ensure that all advertised course content will be covered.

Change to Course Date and Time

Where a student cannot attend a course due to a change in the date(s) or time(s) by the college a full refund will be given.

Change of Tutor

The college reserves the right to change course tutors and in these circumstances a refund would not be given.

Medical Reasons

If a student withdraws from a course for medical reasons directly affecting course attendance the college will give a pro-rata credit note on production of a medical certificate less an administrative charge of £10.

Non-eligible Requests

The following cases are not eligible for refunds:

    Moving out of the area or country
    Changes to employment commitments
    Holidays taken by the student during the period of the course
    Normal pregnancy

Get in contact

Ask our Enquiries & Admissions team by email or call on 01344 868600

get in touch
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