Cancellations and refunds
Bracknell & Wokingham College
Bracknell & Wokingham College receives
income from a combination of Skills Funding Agency funding and
tuition fees. The course offer is carefully planned according
to the total income expected. Therefore once a place on a course
has been purchased a refund will only be made in line with this
All requests for refunds should be forwarded
in writing to the Student Services Manager, Bracknell &
Wokingham College, Church Road, Bracknell, RG12 1DJ or by email
If a request is made in writing to withdraw
from a course more than 4 weeks before the course starts the
student will receive a refund of the course fee less an
administration fee. This fee is 10% with a minimum charge of £10
and a maximum of £250 per refunded course, covering administration
costs and the loss of potential income to the College. Examination
fees are non-refundable.
If we have to cancel a course and cannot offer
a suitable alternative you will receive a full refund.
Where a single session is cancelled the
College will either make up the lost session or ensure that all
advertised course content will be covered.
Change to Course Date and
Where a student cannot attend a course due to
a change in the date(s) or time(s) by the College a full refund
will be given.
Change of Tutor
The College reserves the right to change
course tutors and in these circumstances a refund would not be
If a student withdraws from a course for
medical reasons directly affecting course attendance the College
will give a pro-rata credit note on production of a medical
certificate less an administrative charge of £10.
The following cases are not eligible for
Moving out of the area or country
Changes to employment commitments
Holidays taken by the student during the period of the course